Mailing Addresses
NBS is a 100% remote company. These addresses are for mail processing only.
USPS Mailing Addresses
Operations and Accounting
Admin fee invoice payments; W-9 address
Flexible Benefits Department
FSA, HSA, DCAP, HRA, Lifestyle & Commuter Benefits
FSA, HSA, DCAP, HRA, lifestyle accounts, commuter benefits funding; participant claim forms
Non-ERISA Retirement Department
Payroll contribution funding; distribution/transfer requests; salary reduction agreements
ERISA Retirement Department
ERISA Retirement Plan related communication
Fiduciary Services Department
3(16) Fiduciary Services communication
COBRA Department
COBRA-related communication (NOT premium payments)
Data Services Department
Miscellaneous
Legal, HR, and corporate documents
COBRA Premium Payments
COBRA premium payments only — use this address, not the COBRA Department address above
FedEx / UPS Delivery Addresses
All departments share the same physical location. Use the suite number corresponding to your department.
Physical Location (all departments)
801 Pennsylvania Ave, Kansas City, MO 64105-1407
Frequently Asked Questions
I mail one check with funds for multiple departments. Which address do I use?
For fastest processing, send separate checks. If that's not feasible:
- Non-ERISA retirement + Flexible Benefits funding → Non-ERISA Retirement address
- Non-ERISA retirement funding + admin fees → Non-ERISA Retirement address
- Flexible Benefits funding + admin fees → Flexible Benefits Department address
My bank requires a business address for wire transfers. Which do I use?
Use the address corresponding to the type of funding you are sending.